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Reviews
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Aaron was referred to us by another company who could not squeeze us in for a wasp nest removal in our glass fireplace. Aaron was so very kind and quick to respond since I’m allergic to them. He helped us beyond his work hours and kept great communication. He was friendly and very knowledgeable. We are very grateful for his work and for taking our concerns as serious as we did. Thank you Aaron for just doing your job, but for also being a caring and kind person that this world still very needs.
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The 1st time we met with Aaron the owner we were impressed and later engaged with him for services once our contract with another firm was over. After the initial treatment we had nothing but scheduling and billing issues and not receiving treatments as promised. Then when we cancelled service, they took an additional payment out of our account. When I contacted them, they said it was a mistake and had already initiated a refund. We still haven't received a refund. Then after multiple attempts at contacting them, Aaron responded saying he sold the company and he thought the new owner had taken care of. Finally after posting a Google review with 1 star he reached out saying he'd send refund if the review was deleted. WOW!!! Whether I believe all of his excuses or not is irrelevant. I did finally get a refund, but I can't in good conscience not leave an honest review. Something shady was going on, then to get threatened was the last straw. Here's a few screenshots of a few of our discussions back and forth on 2 different phone #s.
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The 1st time we met with Aaron the owner we were impressed and later engaged with him for services once our contract with another firm was over. After the initial treatment we had nothing but scheduling and billing issues and not receiving treatments as promised. Then when we cancelled service, they took an additional payment out of our account. When I contacted them, they said it was a mistake and had already initiated a refund. We still haven't received a refund. Then after multiple attempts at contacting them, Aaron responded saying he sold the company and he thought the new owner had taken care of. Finally after posting a Google review with 1 star he reached out saying he'd send refund if the review was deleted. WOW!!! Whether I believe all of his excuses or not is irrelevant. I did finally get a refund, but I can't in good conscience not leave an honest review. Something shady was going on, then to get threatened was the last straw. Here's a few screenshots of a few of our discussions back and forth on 2 different phone #s.
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Aaron and KC Pest Experts are the best exterminators in town! My company has a large rental portfolio and no matter the issue, I know I can rely on Aaron to swiftly respond and effectively treat the problem. Have not found a problem he can’t fix! You will not regret the level of expertise, customer service, and care that these guys are able to provide!
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Aaron and KC Pest Experts are the best exterminators in town! My company has a large rental portfolio and no matter the issue, I know I can rely on Aaron to swiftly respond and effectively treat the problem. Have not found a problem he can’t fix! You will not regret the level of expertise, customer service, and care that these guys are able to provide!
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I called KC Pest experts for a general home insect extermination treatment. This was my second treatment, which I found to be very effective. Aaron is very professional, friendly and respectful. I highly recommend their services.
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I called KC Pest experts for a general home insect extermination treatment. This was my second treatment, which I found to be very effective. Aaron is very professional, friendly and respectful. I highly recommend their services.
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I’ve depended on Aaron and his reliable staff at KC Pest Experts a few times. They are always thorough, professional, and effective. Highly recommend!
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I’ve depended on Aaron and his reliable staff at KC Pest Experts a few times. They are always thorough, professional, and effective. Highly recommend!
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Aaron was referred to us by another company who could not squeeze us in for a wasp nest removal in our glass fireplace. Aaron was so very kind and quick to respond since I’m allergic to them. He helped us beyond his work hours and kept great communication. He was friendly and very knowledgeable. We are very grateful for his work and for taking our concerns as serious as we did. Thank you Aaron for just doing your job, but for also being a caring and kind person that this world still very needs.